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Lila Claybourne
Sep 20, 2024
Unveiling Common Auto Transport Myths
Auto transport can feel like a complicated process, especially for those shipping a vehicle for the first time. One of the reasons for this confusion is the number of myths surrounding the industry. These misconceptions can lead to unrealistic expectations, unnecessary stress, and even misinformed decisions. Whether you’re shipping a car across the country or across the state, knowing what to expect is crucial to a smooth experience.
In this blog, we’ll break down five of the most common myths about tracking and delivery in auto transport, helping you understand what’s real and what’s not. From estimated delivery dates to tracking capabilities, it’s time to clear the air and help you feel confident about your car shipping journey.
Myth 1: Cars Are Always Delivered on the Estimated Delivery Date
It’s natural to want your car delivered on time, and many auto transport companies provide customers with an estimated delivery date. However, this estimate is not a guarantee. Many factors can influence when your car actually arrives at its destination. Weather conditions, road construction, traffic accidents, and even mechanical issues with the transport truck can all cause delays.
Why Estimated Delivery Dates Aren’t Guarantees
The logistics of auto transport are far more complex than sending a package through a traditional mail service. Auto transport involves large carriers navigating through different states, facing unpredictable conditions. If bad weather slows down traffic or if there’s an unexpected road closure, transport carriers may have to adjust their route, potentially causing delays.
Additionally, truck drivers have legal restrictions on the number of hours they can drive each day, which can also impact delivery times. Even though companies strive to meet estimated deadlines, these factors mean that delivery dates should be viewed as flexible, rather than set in stone.
Setting Realistic Expectations
It’s important to recognize that delays are sometimes unavoidable, even with the most professional and well-organized carriers. When you schedule auto transport, it’s a good idea to build in a little buffer time, especially if you have a tight schedule or if the delivery is time-sensitive. While delays are rare, it’s better to anticipate them than be surprised.
At AmeriFreight, we understand how important it is to get your vehicle on time. While we can’t control external factors like weather and traffic, we partner with reliable carriers and maintain open communication to ensure you are always updated on your vehicle's status.
Myth 2: You Can Track Your Vehicle's Exact Location Like a Package
In an era of instant tracking for packages, many assume auto transport works the same way. It’s common to believe that you can follow your car’s journey in real-time via GPS, just like a pizza delivery. However, the reality is that auto transport tracking isn’t as precise as tracking a small package.
Why Real-Time GPS Tracking Isn’t the Norm
Auto transport involves multi-ton trucks carrying multiple vehicles, often traveling through areas without strong internet or cellular coverage. While some advanced transport services may offer GPS tracking, the vast majority of standard shipping services do not provide this feature. Instead, most companies offer periodic updates from the driver or dispatcher, letting you know the general progress of your vehicle’s journey.
Unlike courier services like FedEx or UPS, where packages are scanned at every stop, vehicle shipping operates on a larger and less frequent schedule. The carrier typically contacts the customer when the vehicle is picked up, when there are updates along the way, and when it’s approaching delivery.
What Tracking Options Are Available?
Even though real-time tracking is rare, you will still receive regular updates on your vehicle’s status. This typically includes updates when the car is picked up, periodic updates during transit, and a final notification before delivery. Some companies may offer driver communication so you can check in with the transport operator as needed.
AmeriFreight ensures that you are informed throughout the process. Our team is always available to provide updates and answer any questions you may have regarding your vehicle’s status.
Myth 3: All Auto Transport Companies Offer the Same Delivery Options
Another common myth is that every auto transport company provides the same services and delivery options. This misconception can lead customers to believe they have fewer choices than they actually do. The truth is that delivery options can vary significantly between companies, and it’s important to choose the one that best fits your specific needs.
Differences in Delivery Options
Auto transport services generally fall into two categories: door-to-door and terminal-to-terminal shipping. Door-to-door is the most convenient option, where the carrier picks up and delivers your vehicle directly at your specified addresses, whether it’s your home, workplace, or another location. Terminal-to-terminal shipping, on the other hand, requires the customer to drop off and pick up their vehicle at designated terminals, which may not always be nearby.
It’s important to note that not all auto transport companies offer both services. Some may specialize in one or the other, and the price difference between the two can vary as well. Door-to-door shipping is typically more expensive due to its convenience, but it is worth the cost for many customers who prefer minimal hassle.
Customizing Your Delivery
When selecting an auto transport company, make sure to ask about their available delivery options. Whether you’re looking for the convenience of door-to-door service or you want to save costs with terminal-based shipping, understanding what the company offers can help you make an informed decision.
AmeriFreight specializes in offering a variety of delivery options, allowing customers to choose the best service for their specific needs. Whether you prefer door-to-door convenience or are looking for a more cost-effective option, we provide flexibility to suit your requirements.
Myth 4: Guaranteed Delivery Dates Are Standard
Many customers believe that guaranteed delivery dates are a standard part of auto transport services. In reality, most companies provide estimated delivery windows rather than hard-and-fast dates. Some companies may offer guaranteed delivery dates, but this typically comes at an additional cost.
The Challenge of Guaranteeing Delivery
Because so many factors can affect the timeline of a vehicle’s transport, it’s difficult for any company to guarantee an exact delivery date. Factors like weather, traffic, truck maintenance, and scheduling changes make guaranteed delivery dates all but impossible.
In some cases, you may be able to pay extra for a "guaranteed" delivery, but even these guarantees are often flexible, offering a smaller delivery window rather than an exact hour or day. Be sure to read the fine print on these offers and understand what the company is really promising.
Is Guaranteed Delivery Worth the Extra Hassle?
For most customers, the standard estimated delivery window provided by companies will suffice, especially if you build in some buffer time for possible delays.
At AmeriFreight, we strive to meet all estimated delivery windows, but we also offer flexible options for customers who need more certainty around delivery timing. Our team works closely with carriers to ensure timely delivery as much as possible.
Myth 5: Auto Transport Is Always Door-to-Door
While door-to-door shipping is often advertised as the most convenient option, it’s not always available. Local regulations, accessibility issues, or the carrier’s truck size can sometimes prevent door-to-door delivery.
When Door-to-Door Isn’t Possible
Large car transport trucks are often unable to navigate tight residential streets or access certain areas due to local ordinances. In such cases, the driver may arrange for a nearby meeting point, such as a larger parking lot or a more accessible location close to your home. This is sometimes referred to as "near-door" delivery.
For customers in rural areas or congested cities, door-to-door service might not be possible, but drivers will always work to find the most convenient and safe location to hand over their vehicle.
Understanding Terminal-to-Terminal Shipping
In situations where door-to-door delivery is not feasible, some customers opt for terminal-to-terminal shipping. This involves dropping off and picking up your vehicle at a designated terminal, which might be more practical for longer-distance or cross-country moves.
Key Insight: AmeriFreight always prioritizes door-to-door delivery whenever possible, but when it’s not feasible, we work with you to find the best alternative. We also offer terminal-based options for customers who prefer it.
Understanding Realistic Expectations for Auto Transport
Understanding the realities of auto transport tracking and delivery can greatly improve your experience. By setting realistic expectations and knowing the limits of the industry, you can better plan your move, avoid unnecessary stress, and enjoy a smoother process.
Tips for a Better Auto Transport Experience
Plan Ahead: Allow for possible delays and be flexible with delivery windows.
Ask Questions: Make sure you understand the company’s tracking and delivery options before booking.
Stay Informed: Keep in contact with your carrier for updates, especially during long-distance transport.
Choose the Right Service: Know the differences between door-to-door and terminal shipping, and select the one that works best for you.
AmeriFreight is committed to providing clear, accurate information about delivery timelines and tracking, helping you stay informed throughout the process. By working closely with reliable carriers, we ensure that even when challenges arise, you remain informed and prepared.
AmeriFreight’s Reliable Tracking and Delivery Options
Shipping a vehicle can feel overwhelming, especially with so many myths clouding the facts. By understanding the reality behind common misconceptions, you’ll be better equipped to navigate the auto transport process with confidence. From knowing that delivery dates are flexible to understanding the differences in tracking options, setting realistic expectations is key to a smooth and stress-free experience.
At AmeriFreight, we prioritize transparency and customer satisfaction, ensuring you stay informed every step of the way. While factors like weather and traffic can sometimes delay delivery, our commitment to clear communication and reliable service sets us apart. Whether you choose door-to-door service or need assistance with terminal shipping, we tailor our services to meet your unique needs.
When it comes to tracking and delivery, our goal is to provide a service that combines flexibility with reliability. To achieve this, we have a Customer Care Team that is ready to take your calls and follow up with the carrier to get updates on your vehicle shipment. So, the next time you need to ship your car, trust AmeriFreight to deliver not only your vehicle but also your peace of mind.
Ready to ship your car with a trusted and reliable service? Get a free, instant quote from AmeriFreight today and experience hassle-free vehicle shipping!